Privacy Policy

Frutas Don Vicente is committed to protecting the personal data of its customers, partners, and website visitors, in compliance with the General Data Protection Law (LGPD) – Law No. 13,709/2018. This Privacy Policy explains how we collect, use, store, and protect user information.

1. Collection of Personal Data
   We may collect personal data provided directly by the user, such as:

   • Name
   • Email address
   • Phone number
   • Address
   • Data related to website navigation, such as IP address and visit history.

   These data are collected when the user:

   • Browses the site
   • Contacts us via forms
   • Makes a purchase or requests a quote

2. Purpose of Data Processing
   The collected personal data will be used to:

   • Communicate with the user, including responding to requests and sending commercial information
   • Improve the user experience on the website
   • Comply with legal or regulatory obligations
   • Send newsletters or other marketing communications, provided the user has given consent

3. Data Sharing
   Frutas Don Vicente does not share personal data with third parties, except:

   • When there is express consent from the data subject
   • To comply with legal obligations
   • When necessary to protect the company’s interests in case of legal disputes

4. Data Subjects’ Rights
   In accordance with the LGPD, data subjects have the following rights:

   • Access, correct, or request the deletion of their personal data
   • Request data portability to another service or product provider
   • Withdraw consent for data processing
   • Request information about the entities with which the data has been shared

   The data subject can exercise these rights by contacting us via email at [insert contact email].

5. Data Security
   Frutas Don Vicente adopts appropriate technical and administrative measures to protect personal data against unauthorized access, destruction, loss, or alteration. However, no system is completely secure, and we cannot guarantee absolute data security.

6. Data Retention
   Personal data will be retained for as long as necessary to fulfill the purposes described in this Privacy Policy, unless there is a legal need to retain these data for a longer period.

7. Changes to the Privacy Policy
   Frutas Don Vicente may periodically update this Privacy Policy. The latest version will always be available on our website.

8. Contact
   If you have any questions or requests regarding this Privacy Policy or the processing of your personal data, please contact us via email at [insert contact email].

Cookie Policy

Frutas Don Vicente uses cookies to enhance users’ browsing experience and to better understand their preferences and behaviors on the site. This Cookie Policy explains how we use cookies, what information we collect, and how users can manage their preferences.

1. What Are Cookies?
   Cookies are small text files stored on the user’s device (computer, smartphone, etc.) when they visit a website. They are used to remember information about the user’s browsing, such as language preferences, visit history, and other customized settings.

2. Types of Cookies We Use

   • Essential Cookies: Required for the operation of the site, enabling, for example, navigation between pages and access to secure areas.
   • Performance Cookies: Collect information on how users use the site, such as the most visited pages, to improve the browsing experience.
   • Functionality Cookies: Allow the site to remember choices made by the user, such as language or region preferences.
   • Advertising Cookies: Used to deliver more relevant ads to the user and measure the effectiveness of advertising campaigns.

3. Managing Cookies
   When accessing the Frutas Don Vicente website, users can accept or reject the use of cookies according to their preferences. At any time, users can modify their cookie settings directly in their browser, disabling or removing them.

4. Changes to the Cookie Policy
   We may update this Cookie Policy periodically. Users are advised to check this page regularly to stay informed of any changes.

5. Contact
   If you have questions about our Cookie Policy, please contact us via email at [insert contact email].